Terms and Conditions


Website Policies

Our website policies are designed with you, the customer, in mind to ensure that your online shopping experience with Parlay will be secure, prompt, efficient, and hassle-free. As far as possible,.



Privacy | Secure Shopping | Emails | Orders and Delivery | Product Descriptions | Returns | Risk | Pricing Website Terms of Use

Terms of Sale

This website ("Site") is operated by Parlay (referred to in these terms of sale as "we," "us, or "our"). These terms of sale apply to your purchase of products via our site.


Privacy Collection

When you register for an online account,.

  • When you contact us to inquire about this site or any of our products or services,.
  • through your use of this site and the services and functionality offered through it.



We will only use personal information about you for the following reasons:

  1. to create an online account for you.
  2. Record and process your orders.
  3. to add to our database so we may inform you of specials, promotions, offers, and events via email or post.
  4. to improve the products and services we offer through this site.
  5. to respond to your queries.
  6. There may be other reasons for which we may notify you at the time the information is collected.



We may share your personal information:

  1. Where the disclosure is in connection with one of the purposes for which the information was collected (e.g., to courier companies to enable deliveries),.
  2. where we are required or authorized by law to make a disclosure.

Except as provided above, we will not share your personal information with any other third parties.


Retention and security

We will not hold your personal information for longer than is required for the purpose(s) for which it was collected.

We will ensure that security safeguards protect the information, and we will take all reasonable steps to ensure that information will not be disclosed to any unauthorized person or organization.

Access and correction

We will take all reasonable steps to ensure that the personal information held by us is accurate and up-to-date. You are entitled to obtain from us confirmation as to whether or not we hold personal information about you, and you are entitled to reasonable access to this information. You may also request:

  1. that we correct this information if it is inaccurate; and
  2. Your details do not appear in our database.

You can make changes to your personal information on the "My Account" page, by contacting us using the "Contact Us" page on this site, or by calling our free phone number, .

Secure Shopping

Parlay is conscious of the need for privacy and security for your Internet shopping experience.

We use sophisticated encryption technology. This means that at checkout, our servers and your PC encrypt (scramble) everything that you enter into your computers, such as credit card details, billing, and delivery address. Because it is encrypted, other computers are unable to make sense of it, therefore keeping this information private.

There are visual clues on the screen that tell you when you have entered a secure environment: at the bottom of your browser, the key or padlock icon, which is normally broken, becomes solid, and the address of the document you are accessing begins with https:// (secure hypertext transfer protocol).

As part of the software used by Parlay, there are secure processes built into the store. Specifically, the engine ensures:
  • Every order has a unique number.
  • Every order is logged in a robust database.
  • All your payment details can only be retrieved by Parlay New Zealand in an encrypted session.
  • Confirmation emails for your order are sent to you, the customer.


On occasion (approximately once a month), if you choose to go on a list to receive email announcements about products, offers, and promotions from us,.

Every email message we send includes an email address to which you can respond. If, at any time, you decide you do not want to receive our emails, simply click the unsubscribe link at the bottom of the newsletter. If you unsubscribe, you will continue to receive emails specifically related to your online orders or account with us.

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Orders and Delivery

An order made via this site ("order") is an offer to purchase one or more products. When we receive a valid order from you, we will accept this offer by confirming via email that we have received and are processing the order.

We will deliver the products set out in your order ("products") almost anywhere in New Zealand. We also deliver outside New Zealand; overseas orders may still be placed but will require confirmation of shipping costs before an order can be finalized. (For details, please contact sales@parlay.co.nz.)

We endeavor to deliver all products within 1-3 working days of us confirming receipt of the order, although this timeframe is an estimate only. If we are not able to supply the products or there is likely to be a significant delay in making delivery (e.g., because the product is out of stock or the delivery is to a rural or remote location), we will notify you as soon as reasonably possible after we become aware of this, in which case you may cancel the order (or any part of it) and you will receive a refund (including the applicable delivery charges) in respect of those products that will not be delivered (if any). We will not otherwise be liable to you for any damages, costs, or expenses of any kind suffered or incurred by you due to the order not being fulfilled or the products not being delivered within the anticipated delivery time.

The anticipated delivery charges (if applicable) will be notified to you when you complete the order, although in some cases the actual delivery charges may be higher (e.g., if the products are large or heavy or delivery is to a rural or remote location). We will notify you if the actual delivery charges are higher than those anticipated, in which case you may cancel the order (or any part of it) prior to delivery and receive a refund (including the applicable delivery charges) in respect of the canceled order.

The delivery charge for most items is given to you at the point of placing the order.

* In cases where large or heavy items are being ordered or deliveries are to the Outer Islands (Chatham Island, Stewart Island, Kawau Island, Waiheke Island, Matakana Island, Great Barrier Island, and d’Urville Island), these deliveries may incur a greater delivery charge. In these cases, we recommend you contact Parl sales admin at sales@parlay.co.nz.

* Special offer periods may apply.

Authority to Leave

All Parlay freight is delivered by Mainfreight, Fastway, or Amerex. It will attempt to be personally delivered to the recipient with a signature obtained in accordance with standard courier policy.

In a situation where a signature cannot be obtained, the courier is authorized to leave the parcel where practical unless a signature has specifically been requested. Any special delivery instructions provided on the label will be followed (i.e., leave them in the letterbox or at the back door).

Click through to collect.

Orders may be processed through our website, with the option to avoid any shipping charges. The collection of ordered goods is available at our warehouse distribution center located at 106 Ossie James Dr., Rukhia Hamilton. Collections may be made at anytime between 9.30 a.m. and 3.30 p.m., Monday through Friday. Payment methods available are EFTPOS, cash, or transfers from ASB.
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Product Descriptions

The products will comply, in all material respects, with their product descriptions appearing on this site at the time when you submit the order. If a product does not comply with its product description, you may return the product(s) and accept a refund or exchange the product(s). For more information, please see Returns.
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At Parlay, we stand by the quality of our products and are committed to ensuring you are satisfied with your purchase. If, upon receipt of your purchase, a fault or damage is discovered, it must be reported to our customer service team within 24 hours. If you qualify, you may request that we accept the return of the product for an exchange or refund in accordance with New Zealand consumer law.

If you wish to return the item, it must first be given return acceptance and clearance by our customer service team, who can be contacted at 079497730 or sales@parlay.co.nz. All returns, unless otherwise directed, should be returned to our head office warehouse.

106 Ossie James Dr. (Hamilton Airport Business Park)
           RD2 Hamilton 3282
           New Zealand

  • The item must be in its original, unused condition, complete with its original packaging, instruction manuals, etc.
  • Please take care to include your original invoice, as it will serve as proof of purchase.
  • If the item is faulty, it may be sent to a supplier for assessment before a refund or exchange is offered.
If you believe the items are not as described or you believe we have made a mistake with your order or delivery, please call our
customer service team on 078461484, who will arrange for the return cost of items to our warehouse for processing.
If you personally made an error ordering the items, then it is your responsibility to return the items back to our warehouse if we
have offered you an exchange or refund.
If required, we will be happy to arrange this for you at no cost via the courier company we use, which is usually cheaper.

The below items are excluded from this policy, except where they are faulty.

  • Vouchers.
  • Underwear.
  • Any purchases made at wholesale pricing are not returnable for a refund. We may offer exchange and store credit at Parlay's discretion.
  • Any item purchased where it has been placed within a sale or a discounted offer or situation.
  • Any item considered a seasonal Christmas product, Halloween, etc.
  • Any Parlay brand items purchased from a reseller or agent. These items should be returned to the reseller under their returns policy.
The risk of any loss of, or damage to, the products will pass to you on delivery.
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The prices for the products listed on this site are in New Zealand dollars and include GST, except for wholesale accounts, which may not include GST but not any delivery charges. We endeavor to ensure that all prices listed on this site are correct. Parlay reserves the right to amend or rectify any errors in pricing or product specifications within 24 hours of being notified of them or after an order has been processed.
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Website Terms of Use

This website ("site") is operated by Parlay (referred to on this site as "the company, "we, "us," or "our"). Your use of this site is governed by these terms of use. By accessing and browsing this site, you agree to be bound by these terms of use. We make this site available to you in order to provide information about our products and services and enable you to purchase these products and services from us online. By accepting these terms of sale, you confirm your acceptance of the Terms of Use.

Gift Vouchers

Parlay Gift Vouchers are available to purchase from our sale admin (079497730) as well as online. To purchase a gift voucher on our website, choose the gift voucher amount that you wish to purchase, then add it to your shopping cart. Gift vouchers are not redeemable for cash.

Intellectual property rights

All intellectual property on this site, including without limitation any trademarks, text, graphics, and copyright, is owned by us or our content suppliers. We are the exclusive owners of all rights to the compilation, design, and layout of this site.

Right to Use Site and Content

You may use this site only for the purposes for which it is provided. You must not use this site for fraudulent or other unlawful activity or otherwise do anything to damage or disrupt this site. You may reproduce, copy, and distribute the content of this site, provided you only use that content for informational, non-commercial purposes, and any reproduction includes a prominent acknowledgment of the company's rights in the relevant content. You may not reproduce, copy, or distribute the content on this site for any other purpose or in any other way without the company's prior written consent.

Your Information

Please ensure that any information that you provide when creating an account with us on this site is correct, complete, and up-to-date, and please advise us as soon as possible if any of this information changes or you become aware of any inaccuracy in the information you have provided. If you are providing information about a person other than yourself, you warrant that you are authorized by that person to provide that information.

You are responsible for maintaining the confidentiality of your account and password and for preventing unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure, and you should inform us immediately if you have any reason to believe that your password has become known to anyone else or if the password is being, or is likely to be, used in an unauthorized manner.


We endeavor to ensure that any content will be current, accurate, or complete when you access it. However, we will take steps to correct any error or inaccuracy in any content that is brought to our attention within a reasonable time.

This site may, from time to time, contain content provided by third parties and links to third-party sites. This is provided for your convenience only, and we are not responsible for any third-party content on our site or any site to which our site contains links. The inclusion of any such content or link does not imply our endorsement or approval of any linked website or any association with its owners or operators.

You must make your own assessment of the suitability of the content for your own purposes. You are solely responsible for the actions you take in reliance on the content on, or accessed through, this site. We may change the content on this site at any time without prior notice. If you wish to verify any content on this site, then you should contact Parlay admin at sales@parlay.co.nz or 079497730.

Force Majeure

We will not be responsible for any delay or failure to comply with our obligations under these terms of sale if the delay or failure arises from any cause beyond our reasonable control. This does not affect any of your statutory rights.

Consumer Guarantees Act

If the products are subject to the New Zealand Consumer Guarantees Act 1993 ("CGA"), you may have statutory rights and remedies that are not excluded nor limited by the above provisions unless you are acquiring the products for business purposes, in which case all of the above exclusions and limitations will apply and the CGA will not apply.

All liability is excluded.

To the extent permitted by law:

  • All warranties, representations, and guarantees (whether express, implied, or statutory) are excluded, including without limitation, suitability, fitness for purpose, accuracy, or completeness of this site or the content on or accessed through it; and
  • We will not be liable for any damages, losses, expenses, or indirect losses or consequential damages of any kind suffered or incurred by you in connection with your access to or use of this site or the content on or accessed through it.

If your use of this site or its content is subject to the New Zealand Consumer Guarantees Act 1993 ("CGA"), you may have rights or remedies that are neither excluded nor limited by the above. If you are using this site or its content for business purposes, the above exclusions and limitations will apply, and the CGA will not apply.

Additional Terms

Additional terms and conditions may apply for certain products or services that may be available through this site, and any such additional terms and conditions must be read in conjunction with these terms of use.

(Parlay is a subsidiary of NZ Boxer LTD, whereby terms and conditions, return policies, etc. may vary between organizations.)


We may amend these terms of use from time to time, so you should check and read these terms of use regularly. By continuing to use this site after any such amendment, you are deemed to have agreed to the amended terms of use.

Jurisdiction and Governing Law

These terms of use and any matters or disputes connected with this site will be governed by New Zealand laws and will be dealt with in New Zealand courts.

This site and its content are made available for the purposes of shopping online with Parlay and providing information about NZ Boxer's products.

Reproduction of the images and text on this site for any other purposes is prohibited.

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